NHTSA Complaint #10129096 — 1995 FORD F-150

DT: CONTACT STATES ON 6-15-05 HER HUSBAND WAS DRIVING 1995 FORD F150. WHEN ATTEMPTING TO LEAVE THE PARKING LOT COULD NOT GET TRUCK OUT OF PARK. HE SHUT THE CAR OFF, PUT IT IN NEUTRAL, AND WAS ABLE TO DRIVE THE CAR. LATER THE ABS LIGHT CAME ON AND BLINKED 15 TIMES. WHEN HE GOT HOME REALIZED DID NOT HAVE ANY BRAKE LIGHTS. DROVE ANOTHER VEHICLE TO WORK THE NEXT DAY AND CALLED THE DEALERSHIP, AND HE SAID IT SOUNDED LIKE A BAD FUSE. SUNDAY MORNING HE WENT TO CHANGE THE FUSE, AND AS HE WAS INSTALLING A FUSE, HE HEARD A HISSING NOISE AND A SMOKE CAME OUT FROM THE HOOD. HE RAISED THE HOOD AND NOTICED THAT THE CRUISE CONTROL SWITCH WAS COMPLETELY CHARRED. CONSUMER DISCONNECTED THE SWITCH BECAUSE HE HAD SEEN IT DONE ON THE OTHER 2000 F150 THEY OWNED, AND HE WAS AFRAID OF A FIRE COULD START. IMMEDIATELY CALLED FORD, AND THEY DID NOT ANSWER. SHE CALLED AGAIN AND SHE TOLD FORD SHE WAS RECORDING THEM. THEY REFUSED TO GIVE HER THE NHTSA PHONE NUMBER. THEY SAID THEIR COMPUTER WAS DOWN AND THEY COULD NOT PROVIDE ANY INFORMATION. SHE CALLED BACK LATER, AND WAS TOLD THEM THE SAME THING. THEY SAID THEY STILL HAVE THE TRUCK, AND NHTSA WAS WELCOME TO COME AND CHECK IT. *AK