NHTSA Complaint #10128930 — 2002 FORD MUSTANG STRUCTURE:BODY:ROOF AND PILLARS

Complaint Details

ODI Number	10128930
Vehicle	2002 FORD MUSTANG
Component	STRUCTURE:BODY:ROOF AND PILLARS
Date of Incident	July 10, 2005
Date Filed	July 15, 2005
Mileage	14,734 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

THE REAR WINDOW GOT BROKEN AND WHEN TO BE REPLACED WAS TOLD THE ROOF HAS A MANUFACTURED DEFAULT. FORD IS NOT WANTING TO FIX IT AND ARE PASSING ME AROUND TO DIFFERENT PEOPLE, BECAUSE NO ONE WANTS TO TAKE RESPONSABILIY FOR IT, MY WARRENTY, IS OUT BY ONE MONTH AND SO THEY SAY TO BAD FOR YOU. I CAN NOT GET NEW REAR WINDOW , BECAUSE WINDOW MAN SAYS IT WILL NOT BE PROPERLY INSTALLED,OVER THE RIDGES IN THE METAL, AND MAY NOT SEAL AND COME LOOSE. (NOTHING HAS BEEN DONE TO FIX IT, I AM WAITING ON A CALL FROM FORD FOR THREE DAYS.)

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