NHTSA Complaint #10128816 — 1997 FORD CROWN VICTORIA

DT: THE VEHICLE IS A 1997 FORD CROWN VICTORIA. ON 6-12-05 THE CONSUMER WAS DRIVING ON ROUTE I40 WHEN HE SMELLED AN ODOR COMING FROM THE VEHICLE. HE CALLED THE HIGHWAY PATROL WHICH ARRANGED TO HAVE HIM TOWED TO BARSTOW. THE VEHICLE BROKE DOWN BECAUSE THE PLASTIC INTAKE MANIFOLD CRACKED. THE VEHICLE LOST ALL THE COOLANT WHICH CAUSED THE ENGINE TO OVERHEAT. WHEN THE MECHANIC FROM CASTNERS AUTO SERVICE 214 SOUTH BRADFORD AVENUE, PLACENTIA, CA 92870 TELEPHONE # 714-528-1311 WAS REMOVING THE SPARK PLUGS HE NOTICED THAT THERE WAS ALUMINUM FLAKING ON THEM. THERE WAS NO COMPRESSION. HE REPLACED THE ENGINE AND ALL THE PARTS THAT WENT WITH IT ON 6-15-05 THROUGH 6-30-05. MECHANIC TOLD THE CONSUMER THAT IT WOULD COST MORE TO REPAIR THE ENGINE THAN TO BUY A NEW ONE. THE REPLACED ENGINE WAS FORD MANUFACTURED. CONSUMER HAS NOT CONTACTED THE MANUFACTURER AS OF NOW. VEHICLE WAS MANUFACTURED IN OCTOBER 1996. *AK *NM