NHTSA Complaint #10128777 — 1999 DODGE DURANGO

DT: THE CALLER SAID THAT THE VEHICLE SHUTS DOWN. THIS HAPPENED AT ANY SPEED. WHEN HE PULLED OFF OF THE ROAD AND SAT THERE FOR A WHILE AND THE VEHICLE STARTED UP AGAIN. THE CALLER STATED IT HAS HAPPENED INTERMITTENTLY. THE DEALER DID NOT KNOW WHAT WAS WRONG WITH THE VEHICLE. THE MANUFACTURER WAS NOT AWARE OF THE PROBLEM, AND URGED THE CONSUMER TO GO BACK TO THE DEALER AND PERFORM A DIAGNOSTIC TEST. THE PROBLEM STARTED ON JUNE 13, 2005, AND IT WAS HAPPENING TO BOTH THE CALLER AND HIS WIFE. THE DEALER WANTED TO REPLACE THE FUEL PUMP AND FILTER. THE CALLER SAID THAT HIS WIFE JUST CAME IN AND HAS BEEN ON THE SIDE OF ROAD THE FOR THE LAST 2 HOURS WITH THIS PROBLEM. SHE WAS ALMOST TICKETED FOR STOPPING ON THE INTERSTATE. SHE WAS PUSHED OFF TO THE SIDE OF THE ROAD. HIS WIFE TOLD THE POLICE THAT IT WOULDN'T START IN A WHILE SO THEY LET HER SIT THERE UNTIL IT STARTED. *AK THE CONSUMER PURCHASED A PCM AND REPLACED IT. THE VEHICLE STOPPED THE STALLING. *SC