NHTSA Complaint #10128585 — 2003 FORD EXPLORER

SUSPENSION:FRONT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10128585
Vehicle	2003 FORD EXPLORER
Component	SUSPENSION:FRONT
Date of Incident	July 12, 2005
Date Filed	July 13, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

DT: CONSUMER STATES HE TOOK HIS CAR TO CANDY FORD BECAUSE HE HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. ANOTHER DEALER HAD MENTIONED TO HIM THAT IT MIGHT BE A WHEEL BEARING. HE ASKED CANDY FORD TO CHECK OUT THE CAR BEFORE PUTTING A WHEEL BEARING ON THE CAR. THE DEALER REPLACED THE RIGHT FRONT WHEEL BEARING ON THE CAR WITHOUT FIRST CHECKING THE CAR TO BE SURE THAT WAS WHAT IT NEEDED. A MAN THAT WORKS AT CANDY FORD TOLD HIM THAT ON THE WORK ORDER IT WAS LISTED THAT THEY HAD CHANGED THE RIGHT FRONT WHEEL BEARING WITHOUT CHECKING THE CAR OUT. HE WAS CHARGED $280.00 FOR SOMETHING THAT IS NOT FIXED. HE IS STILL HAVING THE SAME PROBLEM; AND IT IS GETTING WORSE. THE DEALER ASKED HIM TO LEAVE THEIR PREMISES. THE MANUFACTURER SAID THAT THEY WOULD FILE A COMPLAINT AGAINST THEM. *JB

Related Complaints for the 2003 FORD EXPLORER

Other SUSPENSION:FRONT Complaints

#10384052 — February 22, 2011 — 2003 FORD EXPLORER FRONT WHEEL BEARINGS MAKE A LOUD GRINDING SOUND. COMMON PROBLEM IN ALL 2003 FORD EXPLORERS. IT...

#10327073 — April 22, 2010 — THE FRONT BEARINGS ON MY 2003 FORD EXPLORER HAVE GONE OUT IN THE PAST TWO WEEKS. THE VEHICLE HAS 75,000 MILES ON IT....

#10299636 — January 13, 2010 — I SUGGEST YOU CHECK THE ONE URL SHOWN BELOW - THERE ARE OVER 400 EXAMPLES OF FORD SPRINGS FRACTURING BECAUSE OF A DEF...

#10266036 — April 19, 2009 — BOTH FRONT AND REAR WHEEL BEARINGS FAILED ON MY 2003 FORD EXPLORER AT 67,000 MILES. THE VEHICLE IS ONLY DRIVEN ON PAV...

#10236579 — July 31, 2008 — ON 7/15/08 WE BROUGHT OUR 2003 FORD EXPLORER TO THE DEALERSHIP FOR A TUNE-UP. WE THEN FOUND OUT OUR FRONT WHEEL BEARI...

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