NHTSA Complaint #10128535 — 1995 MERCURY SABLE

RE: NHTSA CAMPAIGN ID NUMBER : 98V323000* HELLO, FOMOCO LOCAL DEALER & CORPORATE CUSTOMER RELATIONS INSIST THERE IS NO SUCH RECALL AS NOTED ABOVE. AFTER SEVERAL PHONE CALLS AND VISITS IN THE LAST MONTH, I CALL CORPORATE. THERE TOO THEY INSISTED THERE WAS NO SUCH THING. I CALLED A SECOND TIME AND WAS FORWARDED UP THE LADDER, SAME RESULTS. THE NEXT WEEK I RECEIVED A QUESTIONARE WANTING TO KNOW OF MY SATISFACTION WITH MY RECENT INQUIRIES! IF YOU COULD BE OF ANY ASSISTANCE I WOULD BE DEEPLY INDEBTED. THANK YOU SINCERELY, [XXX] * WHAT INITIATED THIS WHOLE THING IS THAT MY CARE STARTED CLANKING AND A FEW OTHER THINGS. TOOK IT TO THE LES SCWAB DEALER. HE SAID MY FRAME MOUNTS WENT. MY LOCAL MECHANIC CONFIRMED IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR