NHTSA Complaint #10128412 — 2004 FORD F-250

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10128412
Vehicle 2004 FORD F-250
Component ENGINE AND ENGINE COOLING:ENGINE
Date of Incident
Date Filed
Mileage 3,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State TX

Consumer Description

DT: CONTACT STATES: 2000 FORD F250. THE VEHICLE HAS 31,000 MILES ON IT AND HAS BEEN IN THE SHOP SEVERAL TIMES FOR THE SAME THING. THE VEHICLE WILL DIE WHILE DRIVING DOWN THE HIGHWAY. IT WILL DIE WHILE YOU ARE STOPPED AT A RED LIGHT. THE DEALER CANNOT FIND THE PROBLEM. THEY HAVE REPLACED THE EGR VALVE WHICH IS PART OF THE ENGINE 4-5 TIMES. THE PROBLEM STILL EXITS. THE MANUFACTURER SAID THEY COULD FIX IT. THEY HAVE BEEN WORKING ON IT SINCE IT HAD 3,000 ON IT. VEHICLE IS STILL UNDER WARRANTY. AT PRESENT IT HAS 31,000 ON IT AND IS STILL HAVING THE SAME PROBLEM. THE CONSUMER IS CONCERNED FOR HIS SAFETY. THE CONSUMER SAID THE DEALER OR THE MFR CANNOT GIVE HIM ANY REASON WHY THE CAR KEEPS DYING ON THE HIGHWAY. THEY CANNOT SPECIFICALLY IDENTIFY WHAT IS CAUSING THE PROBLEM. *NM

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