NHTSA Complaint #10128121 — 2001 DODGE GRAND CARAVAN

DT: THE CONSUMER OBSERVED DEEP IMPRESSIONS ON THE TREAD OF TIRE LOCATED ON THE FRONT DRIVERS SIDE. THE TIRE DEFLATED BECASUE OF A NAIL. THE CONSUMER TOOK THE VEHICLE TO A DEALER TO BUY A NEW TIRE. GOODYEAR DID ALLOW A $30 ADJUSTMENT FOR THE DEFECT. THIS OCCURRED WHEN THE TIRE HAD 25000-30,000 MILES ON IT. THE SECOND INCIDENT OCCURRED ON THE PASSENGER FRONT TIRE. THE CONSUMER'S WIFE WAS DRIVING ON A PAVED HIGHWAY ROAD IN RAINY CONDITIONS WHEN SHE BEGAN TO EXPERIENCE STEERING DIFFICULTIES AND A SHIMMY IN THE STEERING COLUMN. THE CONSUMER INSPECTED THE VEHICLE AND NOTED THERE WAS A LARGE BULGE ON THE SIDEWALL OF THE TIRE. THE VEHICLE WAS NOT DRIVEN AFTER THIS WAS NOTICED. OVERNIGHT THE TIRE WENT FLAT. THERE WAS 30-35,000 MILES ON THE TIRE AT TIME OF FAILURE. THE CONSUMER TOOK THE TIRE OFF THE VEHICLE AND TOOK THE TIRE TO DEALER. DEALER DID NOT HAVE ANOTHER TIRE TO REPLACE WITH SO THE VEHICLE IS CURRENTLY AWAITING A SPARE. CONSUMER HAD TO AWAIT FOR A TIRE FOR THE FIRST FAILURE AS WELL. GOODYEAR, EAGLE, SIZE 215/65R16. EAGLE LS. THESE TIRES WERE PURCHASED THROUGH THE DEALERSHIP FROM WHERE THE VEHICLE WAS PURCHASED. *AK *JB