NHTSA Complaint #10127804 — 1999 VOLKSWAGEN PASSAT

FOR: 99 VOLKSWAGON PASSAT WAGON WHILE MY WIFE AND I WERE PARKING IN FRONT OF A BANK, IN A SUDDEN THE CAR SHOKE VIOLENTLY; WE STOPPED WITHOUT TURNING THE ENGINE OFF... THE CAR WAS SHAKING VERY HARD STILL. WE THEN HAD THIS CAR DIAGNOZED AT A FIRESTONE SERVICE CENTER NEARBY. AFTER A DAY, THE MECHANIC MENTIONED THAT THERE'S MISFIRING IN CYLINDER 2, AND IT'S COMMON THING IN PASSAT (I DID NOT KNOW THIS UNTIL THEN), BUT VW NEVER ISSUED A RECALL. SO THEY ASKED ME TO LEAVE THE CAR FOR AN EXTRA DAY SO THEY COULD SOLVE THE PROBLEM. ANOTHER DAY PASSED, THEY INFORMED ME THAT THEY NEEDED MORE TIME; THEY TRIED TO REPLACE THE COIL, IT'S STILL MISFIRING, AND THEY MENTIONED MORE TRIALS, BUT THOSE WERE NOT GOOD TOO. THEY SUGGESTED ME TO BRING THE CAR TO THE DEALERSHIP. ONE HOUR BEFORE I WROTE THIS TO NHTSA, I RESEARCHED THE INTERNET AND I FOUND SIMILAR OCCURANCES OF MISFIRING FROM CYLINDERS, AND A FEW HAS THE SAME TYPE: 99 PASSAT. HERE IS WHAT I HAD FOUND: 1. HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/VW_COILS.HTML 2. HTTP://EXPERTS.ABOUT.COM/Q/801/4003867.HTM 3. HTTP://WWW.TOPGEAR.COM/CONTENT/FEATURES/STORIES/FAQ/01/MODULES/02_ENGINE/17/ 4. HTTP://WWW.AUTOMOTIVEHELPER.COM/TOPIC291366.HTM 'BOSCHMANN' "NORTH AMERICAN MODELS HAD ALOT OF PROBLEMS WITH CRACKS FORMING IN THE IGNITION COIL." 5. HTTP://INMYEXPERIENCE.COM/ARCHIVES/000213.SHTML VERY RESOURCEFUL, MORE PEOPLE WRITE THEIR CONCERNS OF MISFIRING. 6. HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_23919.HTML .... AND MORE. WHEN THE FIRST IT HAPPENED, I THOUGHT WE JUST HIT AND RAN OVER SOMETHING... I WAS ALREADY IN THE PARKING LOT OF A BANK. STO I PARKED AND LOOKED 30 FT AWAY TO WHERE THE FIRST SHAKE HAPPENED... NOTHING THERE. THEREFORE, I WOULD REQUEST NHTSA TO OPEN AN INVESTIGATION FOR THIS MATTER. IF YOU HAVE ANY QUESTION, I WILL BE BEST TO BE CONTACTED BY EMAIL. SINCERELY, EDWARD YAHYA