NHTSA Complaint #10127759 — 1999 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10127759
Vehicle	1999 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	October 2, 2001
Date Filed	July 7, 2005
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

DT: VEHICLE'S METAL SPORT RUNNING BOARDS RUSTED IN TWO YEARS. THE OWNER FELT THAT THIS WAS A SAFETY ISSUE. THE OWNER NEEDED THE RUNNING BOARDS TO HELP HER GET IN AND OUT OF THE VEHICLE. SHE CONTACTED THE DEALERSHIP AND A BODY SHOP. THE CONSUMER HAS NOT BEEN IN CONTACT WITH THE MANUFACTURER. CONSUMER CHECKED ON HAVING FIBERGLASS RUNNING BOARDS PLACED ON HER VEHICLE. THE METAL RUNNING BOARDS WERE ORIGINAL EQUIPMENT ON THE VEHICLE WHEN PURCHASED. THE CONSUMER WANTS FORD TO REIMBURSE HER FOR THE NEW FIBERGLASS RUNNING BOARDS. *AK *JB

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