NHTSA Complaint #10127750 — 2004 JEEP GRAND CHEROKEE
STEERING:COLUMN issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10127750 |
| Vehicle | 2004 JEEP GRAND CHEROKEE |
| Component | STEERING:COLUMN |
| Date of Incident | |
| Date Filed | |
| Mileage | 3,900 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | NY |
Consumer Description
THERE WAS A POP/CREAK/CLUNK IN THE STEERING WHEEL WHEN TURNING THE WHEEL LEFT IN THE DRIVE POSITION. BROUGHT THE VEHICLE TO DEALER & WAS TOLD THAT IT WAS "UNSAFE TO DRIVE" BECAUSE A PIECE OF THE STEERING COLUMN HAD TO BE REPLACED. DEALER HAD TO ORDER THE PART & CAR HAD TO STAY OVERNIGHT. CAR IS LESS THAN 1 YEAR OLD WITH 4,000 MILES ON IT.
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