NHTSA Complaint #10127698 — 1998 CHEVROLET CAVALIER

DT: THE CONSUMER REPLACED THE BATTERY TWICE IN TWO YEARS BEFORE RECEIVING RECALL O4V036000 NOTICE CONCERNING THE IGNITION SWITCH IN MARCH 2004. THE OWNER MADE AN APPOINTMENT TO HAVE THE REPAIR WORK DONE. THE DEALER INSTALLED A RELAY KIT AND RECHARGED THE BATTERY. THE VEHICLE WAS TAKEN HOME AND WORKED FINE FOR THREE OR FOUR WEEKS. THE OWNER CONTINUED TO HAVE PROBLEMS WITH THE BATTERY DRAINING, AND HAVING TO JUMP START THE VEHICLE. THE BATTERY WAS REPLACED AT LEAST ONE OTHER TIME IN NOVEMBER 2004. THE OWNER TALKED WITH THE DEALER BUT WAS UNSUCCESSFUL IN GETTING THE VEHICLE REPAIRED UNDER RECALL. THE DEALER ACTUALLY WANTED TO CHARGE FOR CHECKING AS TO WHY THE BATTERY WAS DRAINING INSTEAD OF REPLACING THE IGNITION SWITCH AS STATED IN THE RECALL NOTICE. OWNER HAS TALKED WITH RONALD BERKAN AT GENERAL MOTORS, WHO CONTACTED THE DEALER AND WAS TOLD THAT THE KIT WAS PLACED IN THE VEHICLE AS REQUIRED BY THE RECALL. MR. BERKAN ALSO STATED THAT THE IGNITION SWITCH WAS NOT INVOLVED. THERE WAS NOTHING ELSE THAT GM WOULD DO UNDER THIS RECALL.*AK CONSUMER IS AFRAID THAT IF RECALL WORK IS NOT PERFORMED THE IGNITION SWITCH COULD CAUSE A FIRE. STILL HAVING PROBLEMS AND NOW HAS TO JUMP START VEHICLE EVERY 24 HOURS. *TT