NHTSA Complaint #10127301 — 2005 CHRYSLER PACIFICA

JUNE 26, 2005, MY HUSBAND AND I PURHASED A NEW CHRYSLER 2005 PACIFICA TOURING WITH 31 MILES ON IT. JUNE 28, 2005 THE ENGINE STALLED AFTER MAKING A LEFT HAND TURN ACROSS THREE LANES OF TRAFFICE AND THEN A QUICK RIGHT TURN INTO THE PARKING LOT OF MY EMPLOYER. I CALLED AND SPOKE WITH THE SALESMAN WHO ADVISED THAT THERE IS NO REASON FOR THE VEHICLE TO STALL AND THAT IF IT STALLED AGAIN TO CALL HIM AND HE WOULD MAKE ARRANGEMENTS TO HAVE THE SERVICE DEPARTMENT LOOK AT IT. JUNE 30, 2005 THE ENGINE STALLED AGAIN AFTER TURNING LEFT ACROSS THREE LANES OF TRAFFICE AND MAKING A QUICK RIGHT INTO MY EMPLOYER'S PARKING LOT. I AGAIN CALLED THE SALESMAN AND HE MADE ARRANGEMENTS FOR THE SERVICE DEPARTMENT TO LOOK AT IT THE NEXT DAY, JULY 1, 2005. JULY 1, 2005 THE SERVICE DEPARTMENT ADVISED THAT THEY COULD NOT FIND AN ERROR LOG ENTRY, THEY COULD NOT RECREATE THE PROBLEM, THEY HAD ME DRIVE THE CAR IN AN ATTEMPT TO RECREATE THE PROBLEM AND THEREFORE THERE WAS NOTHING THEY COULD DO OTHER THAN TO DOCUMENT THE PROBLEM. MY HUSBAND AND I SELECTED THIS VEHICLE FOR SAFETY REASONS -- IT HAS A FIVE STAR CRASH WORTHINESS RATING, HOWEVER, NOW WE ARE EXTREMELY CONCERNED ABOUT OUR AND OUR SMALL CHILDREN'S SAFETY. A NEW VEHICLE WITH AN UNPREDICTABLE STALLING PROBLEM GREATLY INCREASES THE RISK OF A CRASH RESULTING IN INJURIES AND/OR DEATH OF ITS OCCUPANTS. THIS HAS US VERY WORRIED!