NHTSA Complaint #10127237 — 2000 DODGE CARAVAN

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10127237
Vehicle	2000 DODGE CARAVAN
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Date of Incident	November 19, 2002
Date Filed	July 1, 2005
Mileage	29,922 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

DT: CALLER HAD TO HAVE THE MAIN BELT ON THE ENGINE FIXED 6 TIMES. WHEN THE BELT CAME OFF SHE LOST CONTROL OF THE STEERING, AND THE ENGINE BECAME RED HOT. CALLER STATED WHILE DRIVING, THE BELT CAME OFF THE STEERING AND FROZE. THE CONSUMER COULDN'T TURN THE WHEEL. DEALER SAID EVERY TIME CALLER BROUGHT IN THE VAN, THE BELT WAS REPLACED, BUT THE PROBLEM RECURRED. DEALER DID NOT KNOW WHY THIS WAS HAPPENING SO MANY TIMES. MANUFACTURER SAID DEALER WAS DOING ALL THEY COULD, AND THERE WAS NOTHING ELSE THE MANUFACTURER COULD DO. CALLER HAD IT TOWED 5 TIMES. A FEW TIMES THE BELT WAS JUST SLIPPED BACK ON UNTIL THEY GOT TO DEALER. DATES OF TOWING ERE: 11-19-02, 2-19-03, 4-15-04, 6-19-04, AND 6-30-05. DEALER SAID THIS WAS NOT THE ONLY VAN THEY SAW WITH THIS PROBLEM. CALLER STATED THE SPEED VARIED WHEN THE BELT CAME OFF.*AK

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