NHTSA Complaint #10127016 — 2000 FORD EXPEDITION

VEHICLE SPEED CONTROL:CRUISE CONTROL issue reported to NHTSA

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Fire Vehicle Towed

Complaint Details

ODI Number	10127016
Vehicle	2000 FORD EXPEDITION
Component	VEHICLE SPEED CONTROL:CRUISE CONTROL
Date of Incident	May 11, 2005
Date Filed	June 29, 2005
Mileage	100,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

CONTACT STATES 2000 FORD EXPEDITION BURNT IN NOVEMBER 2003. SHE HAD CAR SERVICED 3 DAYS PRIOR TO THE CAR BURNING. IT WAS CONTAINED UNDER THE HOOD. SHE RECEIVED A RECALL LETTER FROM FORD IN FEBRUARY 2005 ABOUT THE CRUISE CONTROL SWITCH ON HER VEHICLE. SHE CALLED FORD 6 TIMES, THE LAST TIME WAS ON 5-11-2005. THEY RECORDED CONTACT'S INFORMATION AND TOLD HER THEY WILL PASS IT ON TO THE LEGAL DEPARTMENT . HOWEVER, THEY DID NOT GIVE CONTACT A TELEPHONE NUMBER TO THE LEGAL DEPARTMENT. THEY CLAIMED THAT SOMEONE WILL GET BACK TO CONTACT, WITHIN 3-4 BUSINESS DAYS. THUS FAR NO ONE CONTACTED HER. *AK

Related Complaints for the 2000 FORD EXPEDITION

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#10287395 — October 14, 2009 — RECALL ON THE CRUISE CONTROL ON WHAT WAS MY 2000 FORD EXPEDITION. *TR

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#10269992 — May 26, 2009 — TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. IN 2007, THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE CRUISE CONTR...

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