NHTSA Complaint #10126852 — 2002 DODGE DURANGO

SEAT BELTS:FRONT:RETRACTOR issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10126852
Vehicle 2002 DODGE DURANGO
Component SEAT BELTS:FRONT:RETRACTOR
Date of Incident
Date Filed
Mileage 36,488 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

JUNE 16, 2005 - MY SON TURNED 17. JUNE 23, 2005 - MY SON RECEIVED A 2002 DODGE DURANGO AS A GIFT. JUNE 26, 2005 - MY SON'S 2002 DODGE DURANGO'S DRIVER'S SEATBELT FAILED AS HE WAS EXITING HIS FATHER'S DRIVEWAY. JUNE 28, 2005 - TOOK DODGE IN FOR FAILED SEATBELT AND WAS TOLD VIA TELEPHONE THAT IT WOULD COST OVER $400.00 TO REPLACE. I CALLED MANUFACTURER AND COMPLAINED, SITING WEBSITES AND CBS (2003) DOCUMENTARY ABOUT THE CONTINUING PROBLEMS WITH THIS VEHICLE. ONE OF THEM BEING THE FAILED SEATBELT. TO QUOTE "APPROXIMATELY 16 MILION DODGE VEHICLES HAVE A SEAT BELT THAT DOES NOT PASS THE STANDARD FOR ACCIDENTAL SAFETY". THEIR RESPONSE: WELL ITS' NOT UNDER WARRANTY AND ITS NOT A RECALL, BUT I'LL SEE WHAT WE CAN DO. THEY ARE CHARGING ME A "CO-PAY" OF $75.00 FOR A NEW COMPLETE REPLACEMENT. YOUR GOVERNMENT BRANCH, THE DODGE MANUFACTURER AND OWNERS OF THIS TYPE VEHICLE ARE WELL AWARE THAT THIS IS A MANUFACTURER'S DEFECT. COULD DODGE GIVE ME BACK MY SON IF MY SON HAD BEEN IN AN ACCIDENT AND LOST HIS LIFE BECAUSE HIS DODGE DURANGO DRIVER'S SEAT BELT FAILED!! WHEN IS NHTSA GOING TO TAKE A STAND AND TELL THE DODGE MANUFACTURER TO TAKE CARE OF THEIR LEMONS. AS FAR AS THE QUESTIONS BELOW, NHTSA KNOWS BETTER THAN I.

Related Complaints for the 2002 DODGE DURANGO

Other SEAT BELTS:FRONT:RETRACTOR Complaints

#10026319 THE VEHICLE WAS INVOLVED IN A ROLLOVER COLLISION. BOTH FRONT DRIVER AND PASSENGER SAFETY BELTS DID NOT LOCK OR RETRA...

Recent Complaints for the 2002 DODGE DURANGO

#11668686 SUSPENSION I have had my front wheel hub replaced 12 times yet my car isn't part of any recall
#11633843 SUSPENSION The hub on my 02 Durango has had to be replaced 8 times since I bought it in 2018 but everyone says my car isn't part...
#11418981 VEHICLE SPEED CONTROL While pulling a travel trailer I got onto the freeway. As I have been pulling the trailer for a while now with this v...
#11376450 ENGINE WHEN DRIVING TO THE STORE I SHUT VEHICLE OFF AND WENT IN . WHEN I CAME OUT I CRANKED IT OVER AND IT STARTERED AND THE...
#11326992 ELECTRICAL SYSTEM WHEN DRIVING, THE STEERING WHEEL LOCKS AND THE CAR DIES. IT HAS HAPPEN SEVERAL TIMES WHILE I'M ON THE ROAD. REPLACED ...
Check any vehicle history by VIN - Free vehicle history report