NHTSA Complaint #10126786 — 2001 HYUNDAI ACCENT POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10126786
Vehicle	2001 HYUNDAI ACCENT
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 13, 2005
Date Filed	June 28, 2005
Mileage	49,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

DT: CONTACT STATES HIS CAR WAS LUNGING FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO SAID THEY COULDN'T DO ANYTHING WITH THE VEHICLE UNTIL THE TRANSMISSION FAILED. THE DEALER REFUSED TO REPLACE TRANSMISSION DUE TO WARRANTY COVERAGE. THEY HAD THE CAR WITH 29,000 MILES THE POINT WHERE THEY WERE SAYING THE OIL SHOULD HAVE BEEN CHANGED, AND DID NOT CHANGE THE OIL, EVEN THOUGH CONTACT HAD RECORDS INDICATING IT HAS BEEN CHANGED EVERY 3,000 MILES. CONTACT FELT DEALER WAS NEGLIGENT BY NOT ACKNOWLEDGING THERE WAS A PROBLEM AT THE BEGINNING.*AK THE CONSUMER EXPLAINED THAT THE DEALER DIDN'T RECOMMEND OR SUGGEST TRANSMISSION FLUID CHANGES EVEN WHEN IT WAS TIME FOR ONE. THE DEALER REFUSED TO PROVIDED ANY ASSISTANCE UNTIL THE MANUFACTURER WAS SUPPLIED WITH TRANSMISSION SERVICE RECORDS OF FLUID CHANGES. *NM

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