NHTSA Complaint #10126747 — 2000 FORD FOCUS

THIS WILL BE THE SECOND TIME I'VE HAD TO REPLACE THE INGNITION SWITCH AFTER A FAILURE. IT LOCKS UP/BREAKS AND THE KEY WILL NOT TURN. THE REPAIR AGAIN IS COSTING ME $300 FOR SOMETHING I FEEL SHOULD BE RECALLED. IT WAS NOT COVERED UNDER MY EXTENDED WARRANTY WHEN I WAS AT 40K MILES. I'M OUT OF WARRANTY NOW AT 60K MILES 2 YEARS LATER. I HAVE FOUND SO MANY OTHER COMPLAINTS ON THE INTERNET IN VARIOUS PLACES TO KNOW THIS PROBLEM IS WIDESPREAD. SEVERAL EMPLOYEES AT MY DEALERSHIP AND TOW TRUCK DRIVERS ARE EVEN AWARE OF IT AND ADMIT THAT IT'S A BIG PROBLEM. THIS TIME MY DEALERSHIP IS USING A DIFFERENT PART THAT *SHOULD* NOT HAVE THE SAME PROBLEM. I AM PATIENTLY WAITING FOR A RECALL TO HAPPEN AND TO BE REIMBURSED FOR THESE REPAIRS. IF IT'S A MATTER OF FORD NOT FEELING THAT IT IS A "SAFETY" ISSUE, I WOULD STRONGLY DISAGREE. I LIVE IN A DANGEROUS CITY WHERE I CAN BE STRANDED WITH THIS PROBLEM AT ANY GIVEN MOMENT. LUCKILY THIS TIME I WAS ONLY OUT SHOPPING LOCALLY DURING THE DAY. FORD HAS LOST ME AS A CUSTOMER UNLESS THEY CAN SHOW GOOD FAITH AND FIX THIS PROBLEM FOR EVERYONE.