NHTSA Complaint #10126506 — 1999 VOLKSWAGEN BEETLE

DT:CONSUMER COMPLAINED ABOUT PROBLEMS WITH UNLOCKING VEHICLE. WHEN SHE TURNED THE KEY THE WINDOWS ROLL DOWN ON THEIR OWN. IT MIGHT NOT HAPPEN RIGHT AT THAT TIME, BUT SOME TIME AFTER THE VEHICLE WAS TURNED ON AND OFF THE WINDOWS ROLLED DOWN. SOMETIMES THE KEYLESS ENTRY REMOTE WILL WORK AND SOMETIMES IT WILL NOT WORK. CONSUMER KNEW OF OTHER PEOPLE WITH THE SAME TYPE OF VEHICLE HAVING THE SAME PROBLEM. DEALER WAS REPAIRING THE PROBLEM . DEALER TOLD CONSUMER THAT REPAIRS WERE NOT COVERED UNDER WARRANTY. REPAIRS WERE DONE AT CONSUMER'S EXPENSE. DEALER REPLACED THE CYLINDER LOCK SWITCH.CONSUMER HAD THIS PROBLEM SINCE SHE OWNED THE VEHICLE.*AK