NHTSA Complaint #10126463 — 1998 VOLKSWAGEN PASSAT
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10126463 |
| Vehicle | 1998 VOLKSWAGEN PASSAT |
| Component | AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE |
| Date of Incident | |
| Date Filed | |
| Mileage | 78,950 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | SC |
Consumer Description
DT: CALLER SAYS WITHOUT WARNING THE AIRBAG LIGHT CAME ON. WHEN CALLER CALLED THE MANUFACTURER THEY TOLD HIM HE HAD SOME RECALLS ON HIS CAR. HE WANTED TO GET A DIAGNOSTIC DONE AT THE SAME TIME ON THE AIR BAG PROBLEM AS ON THE RECALLS. MANUFACTURER SAID TO DO A DIAGNOSTIC AND THEY WOULD PAY FOR IT. MANUFACTURER SAID IT SOUNDED LIKE IT WAS A SENSOR PROBLEM, AND THIS WAS A SAFETY ISSUE. MANUFACTURER SAID THEY WILL NOT PAY FOR DIAGNOSTIC BECAUSE IT SHOED IT WAS A LOW BATTERY SIGNAL. DEALER SAID MANUFACTURER WILL NOT PAY FOR IT, BUT WHEN CALLER CALLED THE MANUFACTURER BACK THEY SAID THEY DIDN'T HAVE THE DIAGNOSTIC BACK TO MAKE THAT DECISION . CALLER WAS CONFUSED BY WHAT DEALER AND MANUFACTURER WERE SAYING TO HIM. CALLER DID NOT KNOW FOR SURE IF RECALL WORK WAS DONE BECAUSE OF NO FEEDBACK FROM DEALER.*AK
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