NHTSA Complaint #10126160 — 2004 NISSAN ARMADA

PURCHASED IN 11/2003, AND IT WAS IN THE SHOP FOR CREAKING IN THE UNI-BODY, AND A HARMONIC HUM WHEN THE DEFROST WAS ON, ALONG WITH HAVING VISORS REPLACED. THEN WITHIN A SHORT PERIOD AFTER THAT THE TRUCK REACHED 3000 MILES AND WITH EVERY 3000 MILES THE BREAKS BEGIN TO PULSATE AND CAUSE THE STEERING WHEEL TO SHAKE MAKING DRIVING DIFFICULT. THE FIRST TIME IT WAS BROUGHT IN TO THE DEALERS FOR THIS THE ROTORS WERE TURNED AND THE BRAKE PADS REPLACED. ON THE NEXT VISIT, THE DEALERSHIP PUT ON A SO CALLED REPAIR KIT, WHICH WAS REPLACING THE ROTORS AND CHANGING THE PADS WITH AFTERMARKET PADS. AND THEN WHEN IT CAME TO THE THIRD TIME...I WAS TOLD THAT THEY WOULD DO A QUICK FIX AND SUPPOSEDLY A REPLACEMENT KIT WAS IN THE WORKS. AFTER BRINGING MY VEHICLE DOWN FOR ROUTINE MAINTENANCE, AND THE QUICK FIX I WAS TOLD BY THE DEALERSHIP THAT NISSAN SAID, NOT TO DO THE QUICK FIX, SINCE THE REPLACEMENT KIT IS AVAILABLE FOR ORDERING SOON. I HAD TO EXPLAIN TO THE DEALERSHIP THAT THE PULSATING WAS SO BAD THAT THE VEHICLE WAS UNSAFE TO DRIVE. AFTER A VIVID DISCUSSION WITH THE SERVICE MANAGER THE VEHICLE WAS GIVEN THE QUICK FIX. WE ARE STILL WAITING FOR THE REPLACEMENT KIT. THE QUICK FIX WAS DONE IN MAY 2005. AND NO WORD HAS COME YET REGARDING THIS SO CALLED "REPLACEMENT KIT".