NHTSA Complaint #10126066 — 2004 HONDA CIVIC

AT APPROXIMATLY 3PM, SUNDAY AFTERNOON, I WASHED MY HONDA CIVIC HYBRID. WHEN THE COLD WATER HIT THE FRONT WINDSHIELD THE WINDSHIELD CRACKED FROM TOP TO BOTTOM. THE HONDA DEALER EXAMINED THE CRACK THE FOLLOWING WEEK AND DID NOT FIND ANY STONE DAMAGE. BUT, THE FACTORY REP INDICATES THAT SINCE THERE IS 33,000 MILES ON TEH CAR AND IT IS MORE THAN ONE YEAR OLD, HONDA WILL NOT PAY FOR ANY REPLACEMENT. I FEEL THAT THIS IS A DESIGN FLAW AND NOT HE RESULT OF PRIOR DAMAGE.