NHTSA Complaint #10126034 — 1999 FORD EXPEDITION

DT: THE VEHICLE DOES NOT START WHEN THERE IT RAINS, SNOWS OR ANY WATER RELATING ISSUES. ALSO, CAUSES OTHER ELECTRICAL PROBLEMS. DEALER KEEPS REPLACING THE COMPUTER, WHICH NEVER LAST. DEALERSHIP REPLACED THE WINDSHIELD, AND THAT DID NOT FIX THE PROBLEM. FORD HAS BEEN CONTACTED BY THE OWNER. FORD RECOMMENDED THAT THE OWNER TRY ANOTHER DEALERSHIP. THE OWNER HAS BEEN TO MORE THAN ONE DEALERSHIP TO TRY TO FIX THE PROBLEM, AND THEY COULD NOT FIGURE OUT THE PROBLEM EITHER. THE VEHICLE HAS BEEN IN THE SHOP OVER THESE ISSUES BETWEEN 6-12 TIMES, AND NOW THE DEALERSHIP WILL NOT EVEN GIVE THE OWNER AN INVOICE. OWNER HAS SPENT ABOUT $4,000.00 OVER 8 MONTHS ON TRYING TO FIX THIS PROBLEM. THIS OWNER IS NOT SATISFIED WITH THE DEALERSHIP OR FORD. THE WATER PROBLEMS HAVE BEEN GOING ON FOR TWO YEARS. THE WHEEL CAME OFF LAST YEAR IN JULY. THE WHEEL STARTED VIBRATING AND THE WHEEL JUST CAME OFF WHILE DRIVING. THE WHEEL LUGS: NUTS AND BOLTS BROKENOFF. 4 OUT OF 5 LUGS AND NUTS WERE MISSING. THE ODOMETER DOES NOT WORK. IT BLINKS OFF AND ON. THE ODOMETER WILL STAY OFF FOR MONTHS, WHEN IT COMES BACK ON THE MILEAGE MAY GO FORWARD OR IT MAY GO BACKWARDS. THE OWNER TOOK THE VEHICLE IN AND HAD THE LUG SAND NUTS A LONG WITH THE RIM AND WHEEL REPALCED.*AK