NHTSA Complaint #10125958 — 2000 GMC SIERRA

NHTSA #04V129000 GM RECALL #04007 MY VIN:[XXX] GM TELLS ME THAT MY TRUCK IS NOT PART OF THE RECALL. GM'S RECALL NOTICE THAT I SEE ON MYGMLINK.COM AFTER ENTERING MY VIN STATES "ON SOME OF THESE VEHICLES, THE GALVANIZED STEEL TAILGATE CABLE THAT SUPPORTS THE TAILGATE IN THE FULL OPEN POSITION MAY CORRODE, WEAKEN, AND FRACTURE." I HAVE GALVANIZED STEEL CABLES WHICH ARE CORRODED AND WEAKENED. ONE FRACTURED ABOUT A YEAR AGO, THE OTHER IS CLOSE TO BREAKING. I CONTACTED GM ABOUT GETTING TEMPORARY REPLACEMENTS THAT THEY ALSO STATE IN THE RECALL. THIS IS WHEN THEY TOLD ME THAT MY VIN WAS NOT PART OF THE RECALL. MY QUESTION IS, HOW COULD IT NOT BE PART OF THE RECALL? I HAVE A 2000 SIERRA AND MY CABLES ARE CORRODED, WEAKENED AND FRACTURED. I WOULD THINK ALL CABLES THAT WERE MANUFACTURED WITH GALVANIZED STEEL HAVE A PROBLEM WITH CORRODING BECAUSE OF MOISTURE. GM EVEN STATES IN THEIR RECALL QUESTION/ANSWER SECTION THAT "MOISTURE AND ENVIRONMENTAL CONTAMINANTS MAY ENTER BETWEEN THE METAL STRANDS OF THE CABLE AT EITHER END OF THE CABLE AND IN SOME CASES, THE BLACK PLASTIC SHEATHING MAY BECOME CRACKED OR TORN DURING NORMAL USAGE CREATING A PATH FOR MOISTURE ENTRY. MOISTURE MAY COLLECT AND CONCENTRATE NEAR THE CENTER OF THE CABLE DURING NORMAL USAGE OF THE TAILGATE, THE CABLE IS FLEXED AT THE MIDPOINT. REPEATED FLEXING, PLUS CORROSION CAUSED BY THE MOISTURE AND CONTAMINANTS, MAY WEAKEN THE METAL STRANDS, AND THEY CAN EVENTUALLY SEVER UNDER LOAD." THE FACT IS, THE CABLES ARE BREAKING DUE TO THE GALVANIZED STEEL CORRODING. IT SEEMS LIKE GM IS TRYING TO GET BY WITH REPLACING AS FEW OF THE POORLY DESIGNED CABLES AS THE NHTSA WILL LET THEM GET BY WITH. IF YOU WOULD LIKE DIGITAL PHOTOS OF MY BROKEN/CORRODED CABLES, PLEASE LET ME KNOW. I WOULD APPRECIATE ANY ASSISTANCE YOU CAN PROVIDE WITH GETTING MY CABLES REPLACED. BUT MORE THEN ANYTHING, I THINK GM SHOULD BE FORCED THE CORRECT THIS ISSUE ON ALL THEIR VEHICLES THAT USE GALVANIZED STEEL IN THEIR CABLES. THANK YOU. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION