NHTSA Complaint #10125784 — 2003 FORD F-350 SD

DT: CONSUMER HAS PREVIOUSLY FILED A COMPLAINT FOR THE SAME PROBLEM ON OCTOBER 22, 2004, AT THAT TIME HE SPOKE WITH FRANK BORIS AND STEVE CHAN. THE VEHICLE CUTS OFF WHILE DRIVING, AND STEERING/ BRAKES GO OUT. THE CONSUMER WAS TRANSPORTING A 11000 POUND BOAT, THE BRAKES ON THE TRAILER ACTUALLY STOPPED THE VEHICLE. CONSUMER WAS CONCERNED BECAUSE FORD HAS REFUSED TO FIX THE PROBLEM UNTIL WARRANTY EXPIRED. THE LAST TIME NORRIS FORD WORKED ON IT, AFTER WARRANTY EXPIRED, THEY SAID IT NEEDED 8 NEW INJECTIONS ,AND WOULD COST $2500. CONSUMER 'S VEHICLE CRASHED INTO A DITCH BECAUSE OF THIS PROBLEM. AFTER THE VEHICLE STALLED THIS LAST TIME,HE HAD TO HAVE IT TOWED. THE VEHICLE CURRENTLY WON'T START, AND HASN'T STARTED SINCE THE PROBLEM OCCURRED. THE PROBLEM STARTED WITHIN THE LAST 5,000 MILES.*AK