NHTSA Complaint #10125004 — 2000 VOLKSWAGEN GOLF

VEHICLE IS A 200 VW GOLF TDI. AT APPROX. 40K MILES ENGINE DEVELOPED EXCESSIVE CARBON BUILD UP IN THE EGR SYSTEM AND REQUIRED CLEANING. VW PERFORMED THIS SERVICE AT NO CHARGE. AT APPROX 60K MILE EXCESSIVE CARBOIN BUILD UP AGAIN NOTED. VW CONTENDS THAT THIS IS A MAINTENACVE PROBLE CAUSED BY EXZCESS SULFER IN THE FUEL. CUSTOMER REQUESTED VW TO PERFORM CLEANING AND PROVIDE PERMANENT REPAIR OR OTHER MITIGATION TO PREVCENT RE-OCCURANCE. CUSTOME BELIEVES THAT THE TDI ENGINE IN GOLF 200 MODELS WAS NOT PROPERLY DESIGNED OR TUNED FOR DISIEL FUEL IN USE AND THAT VW EITHER SHOULD PROVIDE CORRECTIVE ACTION OR PAY ON-GOING COSTS THAT WILL BE NECESSARY TO MAINTAIN PROPOER ENGINE PERFORMANCE. VW IS NON-RESPONSIVE. VW CASE NUMMER IS 501-830-79. COMPLAINT INITIATED WITH VW ON 6/3/05.