NHTSA Complaint #10124955 — 2004 FORD EXPLORER
WHEELS:RIM issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10124955 |
| Vehicle | 2004 FORD EXPLORER |
| Component | WHEELS:RIM |
| Date of Incident | |
| Date Filed | |
| Mileage | 39,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | MI |
Consumer Description
DT: THE CHROME ON THE WHEELS WAS CHIPPING OFF AND THE CONSUMER FEELS THAT HE SHOULD NOT HAVE TO PAY TO GET THEM FIXED AND THAT THE CRACKING IS A SAFETY ISSUE. THE DEALER SAYS THAT THE WARRANTY EXPIRED AND THAT THEY WILL NOT FIX THEM FOR FREE. THE MANUFACTURER SAID THAT THEY WILL ASSIST THE CONSUMER IN PAYING FOR THE PROBLEM BUT THE CONSUMER TURNED THEM DOWN. *AK *SC *JB
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