NHTSA Complaint #10124883 — 2002 JAGUAR S-TYPE

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10124883
Vehicle	2002 JAGUAR S-TYPE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	March 10, 2005
Date Filed	June 10, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

DT: 1ST TIME CAR WAS PARKED ON AN INCLINE, AND AFTER RETURNING THE GEAR SHIFT WILL NOT MOVE OUT OF PARK. THEN , CAR WAS TOWED TO DEALERSHIP, WHO REPAIRED THE PROBLEM. AFTERWARDS, ONCE AGAIN VEHICLE WAS PARKED ON AN INCLINE AND VEHICLE WOULD NOT COME OUT OF PARK. TALKED TO A JAUGUAR REPRESENTATIVE, WHO SUGGESTED REPLACEMENT OF THE PART. THEN, JAGUAR REPRESENTATIVE ARRANGED MEETING WITH A NEW DEALERSHIP FOR A DIAGNOSTIC. MECHANICS STATED THAT THEY WERE AWARE OF THE SHIFT LEVER. PROBLEM. DEALER REPORTED THERE WAS NO SOLUTION FOR THIS PROBLEM. WHEN PROBLEM OCCURRED DEALER SUGGESTED THAT CONSUMER PULL EMERGENCY BRAKE WHEN THIS OCCURRED, AND ROCK THE VEHICLE TO GET IT OUT OF PARK. THERE WAS A SERVICE BULLETIN ABOUT THIS. ISSUE. OWNER WROTE LETTER TO THE JAGUAR TO MAKE THEM AWARE, AND WAS WAITING TO HEAR FROM DEALER. *AK

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