NHTSA Complaint #10124560 — 2000 TOYOTA AVALON

DT: THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE AIR BAGS DID NOT DEPLOY. THERE WAS NO INDICATION THAT THE AIR BAGS WOULD NOT DEPLOY. THE MANUFACTURER WAS CALLED AND THE CONSUMER IS WAITING FOR A REPLY. THE DEALER HAD NOT BEEN CONTACTED YET. *AK THE DRIVER SUSTAINED BRUISES TO HER STERNUM, ABDOMEN AND LEFT SIDE FROM THE SEAT BELT. *NM THE CRUISE CONTROL WAS ON WHEN ALL OF A SUDDEN A HAIL STORM HIT AND INSTANTLY CHANGED THE ROAD INTO ICE. THE CONSUMER SWERVED FROM THE OUTER LANE ACROSS THE HIGHWAY AND INTO THE MEDIAN WHERE THE VEHICLE STRUCK TWO VEHICLES. THE TRACTION CONTROL DID NOT ACTIVATE AND THE STEERING HAD BECOME INOPERATIVE. *SC THE TRACTION CONTROL WAS NON-EXISTENT ON ALL 4 WHEELS. *JB