NHTSA Complaint #10124281 — 2004 CHEVROLET VENTURE

DT: THE SLIDING DOORS ARE UNSAFE, THEY ARE CATCHING PEOPLE IN THE MIDDLE OF THE DOORS. THE DOOR CAUGHT THE OWNER'S DAUGHTER 3 TIMES IN THE DOORWAY WHILE TRYING TO REMOVE A CHILD FROM THE CHILD SEAT. THE DOORS ARE SLIDING CLOSED, AND WHEN IT HITS A PERSON IT'S NOT RETURNING. THE OWNERS 3 YEAR OLD WAS CAUGHT IN THE DOOR, AND THE OWNER HAD TO PULL HIM LOOSE. THE OTHER DOOR WAS OPENING AND CLOSING BY ITSELF. IF THE OWNER HAS THE REMOTE IN HAND AND ACCIDENTLY HITS THE REMOTE DOOR WOULD START TO CLOSE. IF SOMEONE IS IN THE DOORWAY THE DOOR IS NOT REVERSING ITSELF. THE OWNER HAS ALREADY TALKED TO THE DEALER AND THE MANUFACTURER. AND NO ONE IS WILLING TO TAKE THE TIME TO HELP TO FIX THE PROBLEM. THE DOOR CLOSED ON THE 3 YEAR OLD'S BODY AND HEAD AND THEN THE DOOR STILL DIDN'T RETURN BACK. THE VEHICLE HAS BEEN RETURNED TO DEALER FOR REPAIR 3 TIMES. WHEN THIS IS HAPPENING THE VEHICLE IS TURNED OFF.*AK