NHTSA Complaint #10123999 — 1998 CHEVROLET MALIBU

MY THEFT LIGHT CAME ON AS I WAS DRIVING THE CAR. I BROUGHT IT INTO VILLAGE CHEVROLET AND THEY SWITCHED OUT THE IGNITION SWITCH. (THIS HAS HAPPENED AT LEAST 12 TO 15 TIMES). THEY HAVE REPLACED THE IGINITION SWITCH AT LEAST 4 TIMES, THE BODY CONTROL MODULE ONCE. AT LEAST FIVE OF THOSE 12 TO 15 TIMES, I WASN'T DRIVING ANYWHERE AND I WAS USING THE ORIGINAL KEY THAT I GOT WHEN I PURCHASED THE CAR BRAND NEW, I WAS ATTEMPTING TO START THE CAR AND THE THEFT LIGHT CAME ON SOLID. I CALLED GM, AND THEY TOLD ME TO PUT THE KEY IN THE ON POSITION FOR 15 TO 20 MINUTES TO RESET ITSELF. I LIVE IN MN, AND THIS IS TOTALLY UNACCEPTABLE SINCE WE HAVE WEATHER EXTREMES AND I AM A SINGLE WOMAN, AND THIS IS MY ONLY MODE OF TRANSPORTATION. THE LAST TIME THAT I BROUGHT IT IN FOR THIS, THEY CUT A NEW KEY FROM MY VIN TO SEE IF THAT WOULD HELP SOLVE THE PROBLEM. IT HAS HAPPENED AT LEAST 2 MORE TIMES SINCE THAT. I HAVE CALLED GM REPEATEDLY, AND THEY TELL ME THAT THERE IS NOTHING THAT THEY CAN DO. I AM PRETTY SURE THAT THERE IS A SHORT BETWEEN THE IGNITION SWITCH AND THE STARTER. IS THERE ANYTHING THAT CAN BE DONE???