NHTSA Complaint #10123840 — 2000 DODGE INTREPID STEERING:RACK AND PINION

Complaint Details

ODI Number	10123840
Vehicle	2000 DODGE INTREPID
Component	STEERING:RACK AND PINION
Date of Incident	May 11, 2000
Date Filed	June 1, 2005
Mileage	31,278 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

IT STARTED WITH A "SMALL" NOISE IN THE RIGHT FRONT END. THE DEALER SAID THEY COULDN'T FIND ANYTHING. AFTER 2 YEARS OF LISTENING TO THE "SMALL" NOISE, THE STEERING STARTED ACTING STRANGE. WHEN MAKING A TURN, IT WOULDN'T GO BACK TO THE CENTER. THEN IT STARTED LOCKING UP AND WOULD NOT RETURN TO THE CENTER POSITION UNLESS I USE ALL THE STRENGTH I HAVE. I TOOK IT TO THE LOCAL DODGE DEALERSHIP BUT "THEY COULDN'T FIND ANYTHING". I TOOK IT TO A LOCAL REPAIR SHOP AND THEY DETERMINED THE ENTIRE RACK AND PINION STEERING IS SHOT AND NEEDS TO BE REPLACED AT SOMEWHERE AROUND $1000.00. SO AS IT STANDS, I HAVE A 2000 DODGE INTREPID WITH 35,000 MILES, NO WARRANTY, AND NO HELP FROM DODGE EITHER.

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