NHTSA Complaint #10122526 — 2005 CHRYSLER PACIFICA

BELOW, PLEASE FIND AN EXCERPT OF A COPY OF A LETTER SEND TO THE DEALER AND THE CEO: "5/31/2005 - TO: GENERAL MANAGER, LAKE WYLIE CHRYSLER, 800 GOLD HILL RD., FORT MILL, SC 29715 - RE: CHRYSLER PACIFICA ?LIMITED? 2005 WITH CURRENTLY ~ 6500 MILES - VIN # [XXX] DEAR MADAM OR SIR: I HAVE HAD NUMEROUS PROBLEMS WITH THIS CAR FOR WHICH I HAD VISITED YOU SERVICE DEPARTMENT OF LAKE WYLIE CHRYSLER AND FIND MYSELF WITHOUT ASSISTANCE. THE MAIN CONCERN IS THAT THE CAR STALLED ON ME TWICE AND ONCE WHILE MY SON WAS DRIVING WHILE I WAS IN THE PASSENGER SEAT. THERE WAS NO PRECURSOR THAT WE CAN IDENTIFY, THAT WOULD HAVE CAUSED THIS TO HAPPEN. ALL THREE TIMES, IT HAPPENED WHEN DRIVING SLOW (10 ? 20 MPH) IN OUR NEIGHBORHOOD STREET. ALL THREE TIMES AT THE SAME SPOT, WHICH IS A SHARP LEFT IMMEDIATELY FOLLOWED BY A SHARP RIGHT. THE ENGINE STALLED JUST AT THE MID POINT GOING INTO THE RIGHT CURVE. POWER LOSS FOR STEERING AND BRAKES IS LIFE ENDANGERING, IF IT WERE TO HAPPEN AT HIGHER SPEEDS. EVEN IN THESE CIRCUMSTANCES, WITH OUR NEIGHBORS WALKING DOGS, THE LOSS OF THOSE SYSTEMS MAY TRIGGER A FATAL ACCIDENT! TWICE CHRYSLER CHECKED FOR ERROR CODES AND COULD FIND NONE. THE FIRST TIME THE SERVICE REPRESENTATIVE SAID THAT I SHOULD NEVER RUN THE TANK DOWN BELOW 1/4, SOMETHING I THINK IS NON-PERSUASIVE. ESPECIALLY AFTER THE THIRD TIME, THE TANK WAS FULL. I DO UNDERSTAND THE CHRYSLER DEALER?S PROBLEM, IN THAT THEY ONLY GO BY THE REPORTED (AND HERE SUPPOSEDLY MISSING) ERROR CODE. HOWEVER, I AM NOT DREAMING AND AS AN ENGINEER MYSELF AND HAVING STUDIES PHYSICS (IN GERMANY), I KNOW THAT YOU CAN ONLY REPORT WHAT YOU LOOK FOR. THIS PROBLEM MAY JUST EVADE THOSE SENSORS. IN ANY CASE, THIS PROBLEM IS SERIOUS AND NEEDS ATTENTION! ..." ... SOMETHING I DO NOT GET FROM THE DEALER. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)