NHTSA Complaint #10121779 — 2001 FORD FOCUS

I DON'T THINK THAT THE PROBLEM THAT I AM HAVING IS LIFE THREATENING. MY PROBLEM IS AS FOLLLOWS: I PURCHASED A 2001 FORD FOCUS ZX3 AND FOR SOME REASON THIS PARTICULAR CAR HAS A PROBLEM THAT THE STEERING WHEEL LOCKS BY ITS SELF. ABOUT 2 YEARS AGO IT HAPPEND FOR THE FIRST TIME AND I HAD TO HAVE TOW TRUCK TAKE IT TO THE SERVICE DEPARTMENT SINCE IT WAS STILL UNDER WARRANTY. THE PROBLEM IS BACK AGAIN AND I NO LONGER HAVE WARRANTY ON MY CAR. I JUST THINK THAT THERE SHOULD BE A RECALL FOR THIS PARTICULAR PROBLEM THAT THIS CAR HAS. AFTER REVIEWING OTHER PEOPLE THAT OWN A FORD FUCUS AND THAT HAVE THE SAME PROBLEM I REALLY BELIEVE THAT A RECALL IS NECESSARY BECAUSE THIS IS A MANUFACTURE DEFECT. ANYWAYS, I WENT TO THE SERVICE DEPARTMENT TO SEE IF THEY COULD FIX THE PROBLEM WITHOUT CHARGING ME SINCE THE CAR HAD THE SAME PROBLEM BEFORE WHEN IT WAS UNDER THE WARRANTY. BUT THEY SAID THAT SINCE IT HAPPEN ABOUT 2 YEARS AGO THEY COULDN'T DO IT UNDER THE WARRANTY. I WANTED TO KNOW IF ANYONE IN YOUR DEPARMENT COULD HAVE ANY INFORMATION ON WARRANTY. I JUST THINK THAT WHY SHOULD I HAVE TO PAY FOR SOMETHING THAT IS A MANUFACTUR DEFECT AND THAT THIS PROBLEM HAPPEN BEFORE AND THEY SHOULD BE ABLE TO FIX IT AT NO CHARGE.