NHTSA Complaint #10121630 — 1997 FORD EXPLORER SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Complaint Details

ODI Number	10121630
Vehicle	1997 FORD EXPLORER
Component	SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Date of Incident	April 2, 1997
Date Filed	May 19, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	ND

Consumer Description

1997 FORD EXPLORER LOWER BALL JOINTS ON EXPLORER, BOTH SIDES, LEFT AND RIGHT, HAD A CLUNK WHEN GOING OVER DIPS IN ROAD. FORD DID NOT FIND THE PROBLEM. THE PROBLEM WAS THERE FROM NEW, I HAVE 57,000 MILES ON THE EXPLORER. THE PROBLEM WAS FOUND AT FIRESTONE WHEN ROTATING THE TIRES AND GETTING READY FOR A FRONT END ALINEMENT. I WAS TOLD THAT THE BALL JOINTS WERE BAD ON BOTH SIDES . NOTHING HAS BEEN DONE. I TALKED TO FORD, THEY SAY THE WARRANTY IS GONE AND WILL DO NOTHING, BUT WILL TURN IT OVER TO THE ENGINEERS

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