NHTSA Complaint #10121454 — 2004 CHEVROLET SILVERADO

2004 CHEVROLET SILVERADO EXPERIENCING PROBLEMS WITH TRANSMISSION.*MR....TRANSMISSION BANGS WHEN SHIFTING FROM 2ND TO 3RD GEAR AND DOWNSHIFTS HARD FROM 3RD TO 2ND GEAR. REPORTED PROBLEM TO DEALER IN FEBRUARY 2004 AT 3796 MILES. REPAIRED ON MARCH 2, 2004 AS PER BULLETIN 1430080. PROBLEM RECURRED AND WAS REPORTED TO DEALER IN OCTOBER 2004, AND DEALER INDICATED IT WAS NORMAL AS PER BULLETIN 1430424. AT THIS TIME, SERVICE MANAGER PROVIDED BULLETIN 1538220 WHICH STATED THAT PROBLEM WAS CORRECTED IN TRANSMISSION BUILT AFTER FEBRUARY 2004. PROBLEM AGAIN RECURRED IN NOVEMBER 2004 AND MARCH 2005, AND DEALER STATED THAT IT WAS JUST EXCESSIVE DRIVE LINE LASH. CONSUMER REPORTED THIS TO GM, AND THEY INCREASED WARRANTY TERMS TO 5 YEARS/75000 MILES. CONSUMER CLAIMED WARRANRY WAS NO HELP BECAUSE IF DEALER WON'R CORRECT PROBLEM NOW THEY WON'R CORRECT IT LATER. *AK