NHTSA Complaint #10121362 — 2001 TOYOTA PRIUS

PROBLEMS STARTED IN NOVEMBER 2003. HAD OIL CHANGED AND AN HOUR LATER ALL THE WARNING LIGHTS CAME ON IN THE VEHICLE. IMMEDIATELY RETURNED TO THE DEALERSHIP WHERE IT TOOK 2 WEEKS TO REPLACE THE FUEL PUMP (37,000 MILES). SINCE THEN THE CAR HAS BEEN BACK TO THE DEALERSHIP AN ADDITIONAL 9 TIMES TO THE CURRENT DATE (MAY 2005) FOR SEVERAL DIFFERENT THINGS. THE COMPUTER HAS BEEN REPLACED TWO TIMES. THE ENGINE HAS BEEN REPLACED. THE INJECTORS CLEANED, THEN A FEW MONTHS LATER HAD TO BE COMPLETELY REPLACED. THE THROTTLE BODY HAS BEEN REPLACED. I HAVE BEEN DRIVING THE CAR WHEN IT WOULD NOT ACELERATE AND HAD TO PULL OVER IN TRAFFIC. THE FIRST TIME THE DEALERSHIP SAID THERE WERE NO WARNING LIGHTS WHEN THE CAR GOT TO THE DEALERSHIP AND THEY COULD NOT RECREATE THE CODES OR SITUATION SO THEY COULD NOT DO ANYTHING. THE SECOND TIME (APRIL 2005) ALL FOUR INJECTORS WERE REPLACED AS WELL AS THE MASS AIR FLOW SYSTEM. THE CAR HAS BEEN IN THE SERVICE DEPARTMENT AT OUR TOYOTA DEALERSHIP FOR A TOTAL OF 17 TIMES SINCE THE CAR ARRIVED AT APPROXIMATELY 180 DAYS!!! 10 OF THOSE 17 TIMES HAS BEEN BECAUSE THE WARNING LIGHTS HAVE COME ON. HAVE ENTERED INTO ARBITRATION AND WE ARE AWAITING AN ANSWER ON THE DECISION.