NHTSA Complaint #10121332 — 2004 SUZUKI VERONA SEAT BELTS:REAR/OTHER

Complaint Details

ODI Number	10121332
Vehicle	2004 SUZUKI VERONA
Component	SEAT BELTS:REAR/OTHER
Date of Incident	January 9, 2005
Date Filed	May 18, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

I PURCHASED A NEW 2004 SUZUKI VERONA IN DEC OF 2004. I HAVE A 6 YEAR OLD WHO BY LAW MUST BE IN A BELT POSITIONING BOOSTER SEAT IN THE REAR SEAT. THIS VEHICLE IS COMPLETELY INCOMPATIBLE WITH EVERY BOOSTER SEAT ON THE MARKET. THE REAR "SEAT BITE" IS TOO NARROW AND THE SEAT BELT (RECEIVING END) IS TOO SHORT. I BROUGHT THIS SERIOUS PROBLEM TO THE ATTENTION OF THE DEALERSHIP (HUNTINGTON KIA/SUZUKI ON LONG ISLAND, NY)THEY WERE OF ABSOLUTELY NO ASSISTANCE. IN FACT THEIR ADVICE WAS COMPLETELY CONTRARY TO ALL MANUFACURER'S INSTRUCTIONS. I THEN CONTACTED SUZUKI CORP. AND WAS TOLD THERE WAS NO REMEDY TO MY PROBLEM. THEY DO NOT MANUFACTURE SEAT BELT EXTENDERS FOR THE REAR SEAT BELTS (WHICH MAY OR MAY NOT BE A SOLUTION???) I HAVE SENT A COMPLAINT TO THE NTSB WHO REFERRED ME TO THE NHTSA THIS IS MY 2ND CORRESPONDANCE WITH YOU.

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