NHTSA Complaint #10121054 — 1999 FORD MUSTANG COBRA

SEAT BELTS:FRONT:RETRACTOR issue reported to NHTSA

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Complaint Details

ODI Number	10121054
Vehicle	1999 FORD MUSTANG COBRA
Component	SEAT BELTS:FRONT:RETRACTOR
Date of Incident	April 12, 2005
Date Filed	May 16, 2005
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IN

Consumer Description

THE SEAT BELT FRONT RETRACTOR ON OUR 1999 FORD MUSTANG COBRA IS NOT FUNCTIONING PROPERLY. IT HAD HAPPEND ABOUT 1 YEAR AND 3 MONTHS AGO AND THE FORD DEALERSHIP HAD FIXED IT AT NO COST THAT TIME. NOW IT IS NOT FUNCTIONING AGAIN. I HAVE CALLED FORD MOTOR COMPANY AND THE FORD DEALERSHIP BOTH WHICH ARE TELLING US THAT IT IS OUT OF WARRANTY AND WILL BE AT OUR COST. THIS IS A PROBLEM DUE TO BEING PART OF THE SAFETY RESTRAINT OF THE VEHICLE, AND SHOULD BE FIXED AT NO CHARGE. IT WAS NOT FIXED PROPERLY THE FIRST TIME AND FORD SHOULD TAKE CARE THE ISSUE.

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