NHTSA Complaint #10120872 — 2001 DODGE INTREPID

HEATER BLOWING COLD AIR. TOOK IT FOR AN OIL CHANGE ON THE 17TH OF JANUARY; HEARD A KNOCKING NOISE THAT DAY, THE NEXT MORNING IT DIDN'T START. HAD IT TOWED TO A MECHANIC. HE REFUSED TO TOUCH IT, STATING THE TIMING CHAIN WAS BROKE AND THE ENGINE WAS JUNK. HAD IT TOWED TO DODGE CITY OF COUNTRYSIDE (WHERE I BOUGHT THE CAR) ON 1/21/05 WHERE IT HAS BEEN SINCE. THEY SAY I HAVE NOT MAINTAINED THE VEHICLE, THE ENGINE BLEW DUE TO EXCESSIVE OIL SLUDGE, BUT THAT THERE WAS NO PROBLEM WITH THE TIMING CHAIN. THE SERVICE MANAGER WAS RUDE AND IGNORANT. I HAVE THE 6 YEAR, 75,000 EXTENDED WARRANTY THRU DAIMLER CHRYSLER. THIS CAR HAS ONLY 43,000 MILES ON IT AND I REFUSE TO PAY FOR THE NEW ENGINE OUT OF MY OWN POCKET. SO, NOW I AM BEING CHARGED A STORAGE FEE AND I HAVE TO PAY FOR A RENTAL WHICH IS COSTING ME ALOT OF MONEY.