NHTSA Complaint #10120837 — 1999 MERCURY COUGAR

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10120837
Vehicle	1999 MERCURY COUGAR
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 22, 2005
Date Filed	May 13, 2005
Mileage	76,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

I OWN A 1999 MERCURY COUGAR. I HAVE MAINTAINED THE VEHICLE PER THE SERVICE MANUAL THROUGH THE LOCAL MERCURY DEALERSHIP. SOMETIME DURING EARLY APRIL 2005, I NOTICED THAT THE CAR HESITATED AND JERKED VIOLENTLY AFTER ABOUT FIFTEEN MINUTES OF NORMAL DRIVING. WE WERE ABLE TO DRIVE THE CAR IN FOR SERVICE. THE DEALER "DIAGNOSED" THE PROBLEM AND REPLACED A PART. THE CAR CONTINUED TO MALFUNCTION THE VERY NEXT DAY. I RETURNED TO THE DEALERSHIP AND WAS TOLD THAT THE PROBLEM WAS WITH TRANSMISSION. I HAVE HAD THE TRANSMISSION REPLACED BY A LOCAL FORD DEALERSHIP. I AM NOT SURE WHETHER THE OLD TRANSMISSION IS AVAILABLE.

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