NHTSA Complaint #10120597 — 2003 CHEVROLET MALIBU

DT: THE CONTACT STATES THAT SHE OWNS A 2003 CHEVROLET MALIBU LS . SHE PURCHASED THE VEHICLE IN SEPTEMBER OF 2003. JANUARY 2004 SHE NOTICED A QUIVERING PULSATING BRAKE PROBLEM. SHE TOOK VEHICLE TO THE DEALER, THEY CLEANED THE BRAKES AND THEN THEY WERE FINE. MARCH 204 SHE TOOK VEHICLE IN FOR A REGULAR PENNSYLVANIA INSPECTION AND SHE HAD THEM CHECK THE BRAKES. THEY SAID THEY WERE EXCELLENT. MAY 12 2004 SHE HAD BRAKE FAILURE. THE BRAKE PADS, SHOES, AND ROTORS HAD ALL BURNT OFF THE VEHICLE. SO SHE HAD ALL OF THEM REPLACED. SHE TAKES HER VEHICLE IN EVERY FOUR TO FIVE WEEKS FOR AN OIL CHANGE. EVERY OTHER OIL CHANGE SHE HAS BRAKES INSPECTED, SO IT IS ABOUT EVERY 10 WEEKS. THE LAST WEEK OF MARCH SHE WENT IN FOR ANOTHER INSPECTION EVERYTHING, INCLUDING THE CALIBRATION ON THE BRAKES LOOKED PERFECT. MAY 10TH 2005 BRAKE FAILURE AGAIN, THE BRAKE SHOES, PADS, AND THE ROTORS BURNT OFF AGAIN. THE CONTACT CALLED THREE DEALER IN THE PENNSYLAVNIA AREA AND ALL THE DEALERS STATED THAT CHEVROLET MALIBUS ARE KNOWN FOR BRAKE PROBLEMS. SHE CALLED GM ON MAY 10TH, AND THEY WERE ONLY WORRIED ABOUT HOW MANY MILES ON THE VEHICLE SHE HAD, AND TOLD HER TO GET BRAKES SERVICED MORE OFTEN. IN A TOTAL OF SIX WEEKS VEHICLE HAS BURNT OUT THE BRAKE PADS, SHOES, AND ROTORS.*AK