NHTSA Complaint #10120068 — 1998 DODGE VAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10120068
Vehicle	1998 DODGE VAN
Component	ELECTRICAL SYSTEM
Date of Incident	May 3, 2005
Date Filed	May 6, 2005
Mileage	128,865 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

POWER DOOR LOCK ACTUATOR MOTOR FAILURES - TRAPPING OCCUPANTS INSIDE THE VEHICLE. OPERATING THE INSIDE DOOR HANDLE HAS NO EFFECT, NOR CAN THE LOCKING ROD BE RAISED MANUALLY; DOOR CANNOT BE OPENED FROM OUTSIDE THE VEHICLE BY THE DOOR HANDLE OR TURNING THE KEY LOCKING/UNLOCKING MECHANISM. DEALER HAS TO REMOVE INTERIOR DOOR PANEL, DESTROY THE ACTUATOR MOTOR, AND INSTALL A NEW UNIT AT APPROXIMATELY $200.00 PARTS & LABOR. OLD ACTUATOR WAS RETAINED BY FLETCHER CHRYSLER-DODGE DEALERSHIP IN ROGERS, AR.

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