NHTSA Complaint #10120028 — 1997 FORD F-150

UNDER HOOD FIRE ON A 1997 FORD F150 PICKUP. THE FIRE OCCURED ON APRIL 29, 2005 AT APPROXIMATELY 6:30AM WHEN A NEIGHBOR CAME TO OUR HOUSE TO REPORT THAT OUR TRUCK WAS ON FIRE AND THEY HAD CALLED THE FIRE DEPARTMENT. FLAMES WERE ALREADY THROUGH THE HOOD ON THE DRIVERS SIDE AND COMING OUT THE FRONT LEFT WHEEL WELL. MR. CARNES WAS ABLE TO EXTINGUISH THE FIRE BEFORE THE FIRE DEPARTMENT ARRIVED HOWEVER, THE BULK OF THE DAMAGE HAD ALREADY BEEN DONE. MR. CARNES SIMPLY PREVENTED ANY FURTHER PROPERTY DAMAGE TO ANYTHING NEARBY. OUR INSURANCE COMPANY HAS TOTALED THE VEHICLE. THEIR FIRE IINVESTIGATOR HAS DETERMINED THAT THE FIRE WAS CAUSED BY THE SPEED CONTROL DEACTIVATION SWITCH. WE CONTACTED FORD THE SAME DAY AND WERE TOLD THAT THEIR LEGAL DEPARTMENT WOULD CONTACT US IN 2 BUSINESS DAYS. TODAY IS 5/5/05 AND WE HAVE STILL NOT HEARD FROM FORD. WE DON'T KNOW WHAT ELSE TO DO FROM HERE, BUT I HOPE THAT THIS WILL PREVENT ANYONE ELSE FROM HAVE TO ENDURE THIS TRAUMA. OUR INSURANCE COMPANY WILL NOT PAY THE CLAIM UNTIL THEY HEAR FROM FORD. WE WAIT IN LIMBO.