NHTSA Complaint #10119415 — 2002 BUICK RENDEZVOUS

SUSPENSION:FRONT:WHEEL BEARING issue reported to NHTSA

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Complaint Details

ODI Number	10119415
Vehicle	2002 BUICK RENDEZVOUS
Component	SUSPENSION:FRONT:WHEEL BEARING
Date of Incident	December 23, 2004
Date Filed	May 3, 2005
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

LOW ROAR IN FRONT UNDERSIDE OF VEHICLE, 53,000 MILES. TOOK TO DEALERSHIP. TOLD IT WAS A FRONT WHEEL BEARING AND WOULD COST $450+ AND $36 DIAGNOSTIC FEE. TOOK TO INDEPENDENT AND HAD SERVICE DONE FOR $330 INCLUSIVE. ON MARCH 10, SAME NOISE OCCURRING. OTHER FRONT WHEEL BEARING, 65,000 MILES. COMPLAINED TO GM. THEY ASSURED ME IF I TOOK TO DEALERSHIP FOR REPAIR THAT GM WOULD REIMBURSE. DID SO AND THEN WAS DENIED. TOTAL COST WAS $494 FOR SECOND WHEEL BEARING. REASON FROM GM: WEAR & TEAR. I WAS ABLE TO PUT 65,000 MILES ON ORIGINAL TIRES. OBVIOUSLY NOT A 'WEAR AND TEAR' SITUATION. OBVIOUSLY DEFECTIVE EQUIPMENT. GM SHOULD BE LIABLE!

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