NHTSA Complaint #10119237 — 2004 SUBARU OUTBACK VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10119237
Vehicle	2004 SUBARU OUTBACK
Component	VEHICLE SPEED CONTROL
Date of Incident	April 21, 2004
Date Filed	April 27, 2005
Mileage	12,361 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

THROTTLE INTERMITTENTLY STUCK OPEN WHEN DRIVING FROM 40-45 MPH, AND VEHICLE SURGED WHEN APPLYING THE ACCELERATOR PEDAL FROM THE STOP POSITION. BOTH ISSUES CAUSED THE VEHICLE TO SUDDENLY/UNEXPECTEDLY ACCELERATE AND LURCH FORWARD. CONSUMER HAD A CONCERN THAT THIS PROBLEM WILL LEAD TO AN ACCIDENT. VEHICLE HAD BEEN TO THE DEALER ON FIVE SEPARATE OCCASIONS. TWICE THE DEALER COULD NOT DUPLICATE THE PROBLEM, AND THREE TIMES DEALER WAS ABLE TO DUPLICATE THE PROBLEMS, BUT UNABLE TO CORRECT THE PROBLEM. *AK AS OF MAY 13, 2005 VEHICLE HAS FAILED 6 TIMES, 4 TIMES THE DEALERSHIP WAS ABLE TO DUPLICATE THE PROBLEM AND TWICE THEY WERE UNSUCCESSFUL IN FINDING THE PROBLEM. VEHICLE GETS STUCK IN CRUISE CONTROL AND DOESN'T WANT TO GO BELOW 40 MPH. *SB

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