NHTSA Complaint #10118812 — 1997 CHRYSLER CONCORDE

THE CONSUMER NOTICED THAT CAR SEEMED TO BE PULLING TO THE LEFT/RIGHT. THE CONSUMER HEARD SOMETHING POP AND RATTLE AND THEN PARTS STARTED FALLING FROM THE VEHICLE ON TO THE HIGHWAY. THE CONSUMER PURCHASED MORE PARTS AND THEY FAILED. THE CONSUMER TOOK THE VEHICLE TO MECHANIC WHO DETERMINED THE TRANSMISSION FLUID LINE WAS LEAKING . ANOTHER MECHANIC STATED THAT THE FRONT END WAS COMING PART AND WAS LOOSE. THE FRAME WAS LOOSE AND NOTHING WAS HOLDING IT TOGETHER. AFTER REPLACING ALL THE PARTS, THE CONSUMER RECEIVED A RECALL NOTICE. TOOK IT TO DEALER AND THEY TOLD HER THAT THEY FIXED THE PROBLEM. BUT, DIDN'T TELL HER WHAT THE PROBLEM WAS, BUT NOW PROBLEM IS WORSE. CAR WAS JUMPING LIKE IT DIDN'T SHIFT INTO GEAR. TRANSMISSION FEELS LIKE IT'S SLIPPING. CONTACT CALLED NHTSA LAST WEEK AND TALKED TO A LADY AND WAS TOLD TO REPLACE THE POWER STEERING FLUID LINE. BOUGHT PIECE OF LINE AND WAS TOLD TO BUY A VACUUM PIPE.