NHTSA Complaint #10118539 — 2002 DODGE CARAVAN AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

Complaint Details

ODI Number	10118539
Vehicle	2002 DODGE CARAVAN
Component	AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
Date of Incident	March 16, 2005
Date Filed	April 27, 2005
Mileage	39,650 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

DRIVER'S SIDE AIRBAG LIGHT STAYED ON. DEALER MADE A DIAGNOSTIC CHECK AND CONCLUDED THAT THE AIRBAG SYSTEM IN THE CAR WOULD BE INOPERABLE UNLESS THE AIRBAG WAS REPLACED AT A COST OF $900.00. WHEN I PROTESTED I WAS INFORMED THAT THE MANUFACTURER WOULD PAY FOR THE AIRBAG, BUT NOT THE LABOR, $400.00. SINCE THIS WAS A CLEAR VIOLATION OF VEHICLE SAFETY ON A 3 YEAR OLD CAR, IT WOULD APPEAR TO BE RECOGNIZED BY THE MANUFACTURER AS SUCH, THEN I APPEAL FOR A RECALL ON THE GROUNDS OF MANUFACTURER'S NEGLIGENCE. *AK

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