NHTSA Complaint #10118298 — 1999 CHRYSLER CONCORDE

I HAVE A 1999 CHRYSLER CONCORDE THAT HAS BEEN AT THE ATLANTA DODGE DEALERSHIP SINCE MARCH 26. THE ENGINE HAS SLUDGE BUILD-UP AND WILL NEED TO BE REPLACED. THE AIR CONDITIONER WAS SERVICED BEFORE MY TRIP TO ATLANTA, YET I STILL EXPERIENCED THE UNIT MAKING NOISES THE DAY AFTER WE ARRIVED. (THANKFULLY, WE ARRIVED). WITHIN AN HOUR OF THE AC UNIT MAKING NOISES, THE ENGINE DIED ON I-20 WEST. I HAD THE CAR TOWED TO THE DEALERSHIP. I LIVE IN FLORIDA AND PURCHASED THE VEHICLE ONLY 6 MONTHS OLD AGO, IT HAS ABOUT 79,000 MILES. I HAD 3 REGULAR OIL CHANGES DURING THOSE 6 MONTHS, AND ONE MONTH BEFORE MY BUSINESS TRIP, I HAD A DIAGNOSIS TEST DONE AT GOODYEAR BECAUSE THE OIL LIGHT WAS FLASHING ON-AN-OFF. GOODYEAR ALSO CHANGED THE OIL THAT 3RD TIME. NOTHING WAS DISCOVERED. AS A SINGLE PARENT OF 4 KIDS, I WAS TRYING TO REBUILD MY CREDIT AFTER A SERIES OF JOB LAYOFFS. I HAVE HAD AUTO RENTALS FOR THE 5TH WEEK NOW AND SEE NO END IN SIGHT. LUCKILY, I DID PURCHASE AN EXTENDED WARRANTY, BUT NO ONE IS ASSUMING RESPONSIBILITY FOR THE DEFECT, NO ONE-- THE WARRANTY PEOPLE, THRIFTY DEALERSHIP (WHERE PURCHASED) OR CHRYSLER! I AM SINKING FURTHER INTO DEBT. THIS IS SO UNFAIR TO THE CONSUMER. I AM MORE THAN ANGRY. I WILL NEVER PURCHASE A CAR AGAIN WITHOUT CHECKING ?MYCARSTATS? (I DID A VERY GENERIC ONLINE SEARCH AND HAD CARFAX). AND WILL NEVER PURCHASE A DODGE OR CHRYSLER AGAIN. I AM NOW SEARCHING FOR A MECHANIC?S SPECIAL TO GET AROUND TOWN AND TO WORK. *JB