NHTSA Complaint #10118232 — 2004 TOYOTA CAMRY

TOYOTA CAMRY WAS PURCHASED JUNE 28, 2004. PULLED TO LEFT DURING TEST DRIVE BUT WAS PROMISED THAT IT WOULD BE ALIGNED AND TAKEN CARE OF. REPEATED TRIP'S FOR SERVICE HAVE RESULTED IN THE TIRES BE ROTATED REPEATEDLY BUT NO EFFECT ON THE PULLING ISSUE. ENDED UP IN ARBITRATION. WASTE OF TIME. SHOP FORMAN TYPE PERSON ACKNOWLEDGED THIS AS A OFT REPEATED COMPLAINT. ARBITRATION DENIED ANY TYPE REPAIR OR REPLACEMENT. CONSTANTLY REPEATED THE "CROWN OF THE ROAD" STORY, THE "ITS DESIGNED THAT WAY FOR YOUR SAFETY" STORY, ETC. FIRST SET OF TIRES WORE OUT AFTER 18000 MILES. WAS TOLD THAT THEY'RE DESIGNED THAT WAY FOR A BETTER RIDE. TOOK CAR TO ANOTHER TOYOTA DEALER. HE CHANGED SPRINGS AND SUCH, APPARENTLY TO EXERCISE THE WARRANTY. AFTER NEARLY A WEEK IN THE SHOP, NO BETTER. AGAIN TOLD THE "CROWN OF THE ROAD STORY" AND THE "ITS DESIGNED THAT WAY" STORY. TO REPEAT WHAT IF HAVE SEEN IN THE OTHER COMPLAINTS, THIS IS TOO MUCH TO PAY FOR A NEW CAR THAT CONSTANTLY PULLS TO THE LEFT. IT WOULD SEEM TO ME THAT HAVING IT PULL TOWARDS THE ONCOMING TRAFFIC WOULD NOT BE THE DESIRED RESULT HERE. THE ACT OF HAVING TO CONSTANTLY APPLY RIGHT TENSION IS NOT ONLY TIRING, IT IS VERY DANGEROUS. IF YOU GLANCE AWAY FROM THE ROAD, THE ABNORMAL FEEL OF RIGHT TENSION CAUSES SOME TOTALLY UNDESIRABLE MANEUVERS. TOTALLY FRUSTRATING. IT APPEARS THAT MY THIRD TOYOTA WILL BE MY LAST. *NM